4924052
9780471602026
Quality Dosesn2t Stop at the Factory Walls. To Remove a Problem--To Change a System--You May Have to Make It Worse Before It Can Get Better. Weird Connections: The Old Rules for Doing Business Have Changed Forever. The Failure of Success: The Life Cycle of Assumptions. Persistent Doubts. Crisis Management: What Kind of Crazy World Has It Become? From Star Wars to Economic Wars. Going Against the Grain of U.S. Culture in Order to Compete Internationally. The Parable of the Oil Company: Paradigm Shift. The Stock Market Crash of 287, or We2re Running 21st Century systems with 19th Century Thinking. Epilogue: From the Machine Age to the Systems Age. Notes. Index.Mitroff, Ian I. is the author of 'Break-Away Thinking: How to Challenge Your Business Assumptions (and why You Should)' with ISBN 9780471602026 and ISBN 0471602027.
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