4713023
9780143037781
Provides an understanding on how emotions affect negotiations and how they can be used as a tool. This book sheds light on five core emotional concerns felt during any interaction and shows how to generate positive emotions in others and in yourself.Fisher, Roger is the author of 'Beyond Reason Using Emotions As You Negotiate', published 2006 under ISBN 9780143037781 and ISBN 0143037781.
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