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9780340849453
Showing how to design and implement a practical measurement system, this guide aims to help you to improve the performance of your organization. This is based on the concept of the 'balanced scorecard' which focuses on the key factors appropriate to your business, not just financial results.Pippa Bourne is the author of 'Balanced Scorecard in a Week', published 2002 under ISBN 9780340849453 and ISBN 0340849452.
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