26399596
9781857759013
Assertiveness and the Manager's Job
by Phillips, Annie
370333
About this item
- Condition: Good
- Provider: Bonita
- Provider Rating: 0%
- Ships From: Multiple Locations
- Shipping: Standard
- Comments: Access codes and supplements are not guaranteed with used items. May be an ex-library book.
Product details
- ISBN-13: 9781857759013
- ISBN: 185775901X
- Publication Date: 2002
- Publisher: Radcliffe Publishing
AUTHOR
SUMMARY
Contents: Section 1 - Assertiveness: The importance of being assertive; Women at work; How to be assertive; Feeling; Making and refusing requests; Dealing with conflict; Dealing with criticism; Negotiating. Section 2 - Applying Assertiveness: Time management; Combating stress; Goal setting and change management; Developing your management skills.Phillips, Annie is the author of 'Assertiveness and the Manager's Job', published 2002 under ISBN 9781857759013 and ISBN 185775901X.
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