Appraisal, Feedback and Development

Performance appraisal is an almost universal feature of organizational life. Most organizations operate systems for monitoring and developing staff performance, but few develop these systems to their maximum potential. In this fully revised and updated edition of his ground-breaking book on performance appraisal, Clive Fletcher explores the key elements of the appraisal process, and through best practice examples explains how such processes can motivate and develop staff, fostering commitment and positivity, and ultimately improving an organization's performance. Drawing on the wider critical literature on performance management and organizational psychology, and based firmly on evidence-based analysis and organizational experience, the book stresses the vital role of performance appraisal in the identification, development and retention of talent. It includes comprehensive discussions of key topics such as: Designing appraisal schemes Appraisal as an ingredient of performance management Multi-level, multi-source (360 degree') feedback Identifying and assessing potential Implementing appraisal with professional groups The international and cultural adaptation of appraisal systems Exploring both public and private sector contexts, this is essential reading for all students of human resource management and business psychology, and for any manager or HRM professional looking to develop more effective performance appraisal systems.Fletcher, Clive is the author of 'Appraisal, Feedback and Development' with ISBN 9780415446914 and ISBN 0415446910.