Name: Anytime,Anywhere: How the Best Bricks-and-Clicks Businesses Deliver Seamless Service to Their Customers
Author: Spector, Robert
ISBN: 9780738205106

by Spector, Robert

Anytime,Anywhere: How the Best Bricks-and-Clicks Businesses Deliver Seamless Service to Their Customers

by Spector, Robert

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ISBN-13: 9780738205106
ISBN: 0738205109
Publisher: Perseus Books Group

AUTHOR

Spector, Robert

SUMMARY

Robert Spector is a recognized authority on customer service. A highly sought-after speaker and writer, he is the author of several books on the topic, including the national bestsellers The Nordstrom Way and Amazon.com: Get Big Fast. A former business reporter for Women's Wear Daily, he has been a contributor to The Wall Street Journal, The New York Times, U.S.A. Today, and NASDAQ Magazine. He lives in SeattleSpector, Robert is the author of 'Anytime,Anywhere: How the Best Bricks-and-Clicks Businesses Deliver Seamless Service to Their Customers' with ISBN 9780738205106 and ISBN 0738205109.

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