6963237
9780754671930
Anger in the Air
by Dr Joyce A. Hunter
31245
About this item
- Condition: New
- Provider: LightningBooks Contact
- Provider Rating: 85%
- Ships From: Multiple Locations
- Shipping: Standard, Expedited (tracking available)
- Comments: Fast shipping! All orders include delivery confirmation.
255735
List Price
Discount
87% Off
You Save
$109.47
About this item
- Condition: Acceptable
- Provider: booksrun_rentals Contact
- Provider Rating: 92%
- Ships From: Philadelphia, PA
- Shipping: Standard, Expedited
- Comments: Ship within 24hrs. Satisfaction 100% guaranteed. APO/FPO addresses supported
Product details
- ISBN-13: 9780754671930
- ISBN: 0754671933
- Publication Date: 2009
- Publisher: Ashgate
AUTHOR
SUMMARY
This work provides airlines with valuable input to help them better meet the service expectations of their customers and avoid instances of air rage on their flights. What do airline customers perceive as the quality of services and how can the gap be closed between expectations and perceptions? This book addresses these key issues.Dr Joyce A. Hunter is the author of 'Anger in the Air', published 2009 under ISBN 9780754671930 and ISBN 0754671933.
[read more]
The ValoreBooks Guarantee
With our dedicated customer support team, you can rest easy knowing that we're doing everything we can to save you time, money, and stress.
