6147558
9780563521488
Negotiation is an essential part of life. In work, at home and throughout our lives, negotiation solves problems, creates opportunities, and enhances jobs and relationships. Here, Hugh Willbourn shows you what to do, when to do it and, most important of all, how to create in yourself the instinct and confidence to achieve success. Learn Essential Attitudes: Increase your emotional intelligence and inner resources. Negotiation in Action: Put your skills into practice, understand the person you are negotiating with, build rapport and reach agreement. Troubleshooting: Create solutions even in the most difficult situations. Establish Your Style of Success: Integrate the new skills to develop your unique winning style.British Broadcasting Corporation Staff is the author of 'Agree to Win: Essential Steps to Negotiate in Your Work and Life', published 2004 under ISBN 9780563521488 and ISBN 0563521481.
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