5090108
9783540298588
Advances In Service Innovation
by Spath, Dieter, Fahnrich, Klaus-Peter
31245
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Product details
- ISBN-13: 9783540298588
- ISBN: 3540298584
- Publication Date: 2006
- Publisher: Springer
AUTHOR
SUMMARY
The book documents the state of the art in Services Science. It combines contributions in Service Engineering, Service Management and Service Marketing and helps to develop a roadmap for future R and D activities in these fields. The book is written for researchers in engineering and management.Spath, Dieter is the author of 'Advances In Service Innovation ', published 2006 under ISBN 9783540298588 and ISBN 3540298584.
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