3593907
9780538711272
Provides a strong management-based background using a humanistic approach for managing and supervising staff in an office environment. The text presents basic principles of management, problem solving, system thinking, productivity evaluation, and technology applications throughout. Used as handbook for managers and supervisors. It features a workbook containing applications for use with spreadsheet and database software which simulates on-the-job office management experiences, projects, and comprehensive cases.B. Lewis Keeling is the author of 'Administrative Office Management' with ISBN 9780538711272 and ISBN 0538711272.
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