Administrative Assistant's and Secretary's Handbook

Being a professional administrative assistant requires an astonishing and varied range of skills involving interpersonal communication, written presentations, and organizational ability. The most thorough, trusted career guide for administrative professionals, Administrative Assistant's and Secretary's Handbook gives you the skills and know-how you need to make your job easier and more rewarding, give your boss peace of mind, and set the stage for a rewarding and lucrative career. Completely updated and written in a down-to-earth style, this all-new third edition provides an overview for new administrative assistants, and offers information on everything from record keeping and telephone usage to office machines, business letters, and computer software skills. Included in the book are a glossary of computer terms and special business and financial information for the small business secretary. The book also provides information and advice on: mail services and shipping travel arrangements meetings keeping accurate records computer systems and software database management spreadsheet software the internet & e-mail data security keyboarding skills word processing desktop publishing PowerPoint office ergonomics legal documents and terms spelling, grammar and common English usage problems bookkeeping and accounting and more! Whether you're brushing up your skills, retraining to keep pace with changes in how business gets done, or just starting out on a challenging and rewarding path, this is the comprehensive and completely up-to-date book every administrative professional should own. Praise for Previous Editions of Administrative Assistant's and Secretary's Handbook: "[A] treasure trove of practical tips, accessible instructions, and invaluable tools for administrative professionals... it doesn't get much better than this book." BookViews.com "An excellent handbook for office reference." Bookwatch "A handbook full of essential information for administrative assistants and secretaries." Reference and Research News "Sets the gold standard for professionals who want to please not just their bossesbut themselves." The Progressive Woman "Provides easy access to a wealth of practical and useful information... comprehensive scope... [a] useful reference tool." American Reference Books AnnualWilson, Kevin is the author of 'Administrative Assistant's and Secretary's Handbook', published 2008 under ISBN 9780814409138 and ISBN 081440913X.