3866751
9780967605500
Hatcher explains how he started one of the most successful agencies in America in a short period of time. A must-read for any salesman, entrepreneur, service representative, or company executive, and virtually every employee in any company who is interested in keeping customers.Hatcher, Greg is the author of '55 Steps to Outrageous Service' with ISBN 9780967605500 and ISBN 0967605504.
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